Integrating Twilio

Overview

This guide will walk you through the process of integrating Twilio with CallAgent AI, empowering your AI assistant to handle calls, send SMS notifications, and manage all communications effortlessly. By linking your Twilio number, you can automate key tasks like appointment reminders, confirmations, and follow-ups, ensuring smooth and efficient interactions with customers.

We'll guide you step by step on how to purchase a phone number from Twilio, configure your account, and integrate it seamlessly with your CallAgent AI assistant. Whether you're opting for a local, toll-free, or mobile number, our process will ensure that you’re ready to manage calls and messages with ease. With Twilio’s trusted service and CallAgent AI’s automation, you’ll enhance customer communication and streamline your operations. Follow the simple steps to get your business connected and start improving your customer experience today!

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Watch the Tutorial

For a visual walkthrough, watch the tutorial here: How to Configure Twilio and Link it to Call Agent Ai.

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Modules

Purchase a Twilio Phone Number

Buy a Twilio phone number that will be used by Call Agent AI for messaging and calls.

Connect Twilio Account SID and Auth Token

Add your Twilio Account SID and Auth Token to authenticate API requests.

Link Twilio Number to your Assistant

Connect your Twilio phone number to the Call Agent AI assistant for handling calls and messages.